Returns & Exchanges
We want you to love your Lucy Dacus Official Store gear, but if you are not satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition vinyl and opened media are final sale unless damaged during transit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing